‎Polycom RealPresence Mobile HD on the App Store

iPad Screenshots

IMPORTANT NOTE: The Polycom RealPresence Mobile is designed for Enterprise deployments and for optimal performance requires Polycom RealPresence infrastructure. Polycom RealPresence Mobile runs on the Polycom RealPresence Platform, which enables tablets and smartphones to video conference with other mobile devices as well as desktop and immersive video room systems.

Polycom RealPresence Mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and conference room to their mobile devices. RealPresence Mobile is an easy-to-use video app that provides premium quality audio, video and content sharing. Cloud-based deployment gives users access to enterprise directories at the swipe-of-a finger. Users simply highlight a name, connect, then communicate.

Features and Benefits:

• Share the industry’s highest-quality audio, video and content through standards-based protocols using the latest in compression technologies

• Experience breakthrough control of room system experiences right from your personal iPad with innovative Polycom® SmartPairing

• Protect your network and maintain high-scale call volume through tight integration with RealPresence Access Director

• Leverage an intuitive, consistent user interface across your mobile, desktop and room-based systems for increased productivity without complex user training

You must not be in violation of your wireless data service agreement, if any, when using Polycom RealPresence Mobile. Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their networks, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP, POLYCOM recommends that you check the terms of your agreement with the operator prior to any use of the RealPresence Mobile.

Jan 17, 2020

Version 3.11.1

RealPresence Mobile HD version 3.11.1 adds support to iOS 13 and includes bug fixes.

No Portrait Mode!

On an iPad in landscape mode, the camera is on the side of the screen. This results in the user looking sideways into the camera, which is very awkward and distracting for the person viewing the video stream. Not offering a portrait mode on the iOS app is ridiculous.

Bad crash

The newest update seems to have a serious bug. I can use everything just as before, but when I select the directory/phonebook icon to place a call the app crashes every time. Happens on my iPhone and iPad. Software is provisioned by a CMA.

Portrait view

On an IPad the landscape only is very frustrating. The camera ends up focused at the side of the user’s face. Please give us the option to chose portrait.


Seller Polycom

Size 68.5 MB


Requires iOS 9.0 or later. Compatible with iPad.


English, Czech, French, German, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating 4+

Copyright © Polycom, Inc. All rights reserved.

Price Free


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.