‎Polycom RealPresence Mobile on the App Store

iPhone Screenshots

IMPORTANT NOTE: For optimal use, Polycom recommends provisioning and management through Polycom RealPresence platform.

Polycom RealPresence Mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and conference room to their mobile devices. RealPresence Mobile is an easy-to-use video app that provides premium quality audio, video and content sharing. Cloud-based deployment gives users access to enterprise directories at the swipe-of-a finger. Users simply highlight a name, connect, and then collaborate.

Features and Benefits:

• Share the industry’s highest-quality audio, video and content through standards-based protocols using the latest in compression technologies

• Protect your network and maintain high-scale call volume through tight integration with RealPresence Access Director

• Leverage an intuitive, consistent user interface across your mobile, desktop and room-based systems for increased productivity without complex user training

You must not be in violation of your wireless data service agreement, if any, when using Polycom RealPresence Mobile. Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their networks, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP, POLYCOM recommends that you check the terms of your agreement with the operator prior to any use of the RealPresence Mobile.

17 Jan 2020

Version 3.11.1

RealPresence Mobile version 3.11.1 adds support to iOS 13 and includes bug fixes.

Limited functionality

The app defaults to a landscape view with self-video automatically switched on. No option to change. Settings and options are limited.

Does not work on iOS with a Bluetooth headset; has to be wired or via the speaker. Not good enough in 2018.


Standards support is terrible when you need to connect to non polycom infra.

Mis-leading Marketing.

While the quality is good, the first review here was obviously written by a Polycom employee. You CANNOT use this app standalone, if you have thoughts of a free standalone video app this isn’t it. You need a Polycom management server to register to within your organisation and also a Polycom border proxy device to stand any chance of it working out side the corp network. The description makes it sound like you just dial in from a coffee shop. Well.. Yes.. If you have 15-20k of Polycom infrastructure at base.


Provider Polycom

Size 44.9 MB


Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Czech, French, German, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating 4+

Copyright © Polycom, Inc. All rights reserved.

Price Free


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.